Effective Date: January 1, 2026
Business Name: X-Act Plumbing
Website: https://x-actplumbing.com

1. Information We Collect

We may collect the following personal information when you use our website or request services:

Full name

Phone number (including mobile number)

Email address

Service address

Billing information

Message opt-in preferences

Any information submitted through contact forms

We may also automatically collect limited technical information such as:

IP address

Browser type

Device type

Pages visited

Cookies and analytics data

2. How We Use Your Information

We use your information to:

Schedule and provide plumbing services

Send appointment confirmations and reminders

Send technician arrival notifications

Provide service updates

Send invoices and billing notifications

Respond to customer service inquiries

Improve website performance

We do not sell, rent, trade, or share your personal information for marketing or lead-generation purposes.

3. SMS Communications & Opt-In

When you provide your phone number and check the consent box on our website forms, you agree to receive service-related SMS messages from X-Act Plumbing.

These messages may include:

Appointment confirmations

Appointment reminders

Technician arrival updates

Service notifications

Billing notifications

Message frequency varies.
Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.

Consent to receive SMS messages is not required as a condition of purchase.

4. Mobile Information Sharing Statement (Required)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

5. Cookies & Tracking Technologies

Our website may use cookies and third-party analytics tools (such as Google Analytics) to improve user experience and monitor website performance.

Cookies do not collect sensitive personal information.

Users may disable cookies in their browser settings.

6. Data Security & Handling

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Access to personal information is limited to authorized personnel only.

While we strive to protect your data, no transmission over the internet is guaranteed to be 100% secure.

7. User Rights

You have the right to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your personal data (where legally permitted)

Withdraw SMS consent at any time

To make a request, contact us:

X-Act Plumbing
Phone: 469-505-8362
Email: [email protected]
Address: 325 Sondra Way, Red Oak, Texas, 75154

8. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.